Privacy Policy
Last Updated: Aug. 11, 2025
This Privacy Policy (“Policy”) explains how Australian Hammer Supplies Hire (“we,” “us,” or “our”) collects, holds, uses, and discloses your personal information when you use our website hammerhire.com.au, applications, and related services. By accessing or using our website and services, or providing us with your information, you consent to the collection, use, and disclosure of your personal information as outlined in this Policy.
If we cannot collect, use, or disclose your personal information as described, we may not be able to provide you with our services or access to our website or applications.
Our practices comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Interpretation and Definitions
Interpretation
Words in singular include the plural and vice versa.
Definitions
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Company: Refers to Australian Hammer Supplies Hire (“we,” “us,” or “our”).
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Cookies: Small files stored on your device by websites to track browsing activity.
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Device: Any device you use to access our website or services.
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You: The individual using or accessing our website, services, or applications.
Collection and Use of Your Personal Data
We collect personal information from:
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Clients and potential clients seeking equipment dry hire or related services;
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Suppliers and their personnel;
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Employees, contractors, and partners;
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Visitors to our website and users of our applications.
We collect this information directly from you when you contact us, fill out forms, register for services, or engage with our website or social media channels. We may also receive information from third parties such as public records or referrals.
Your personal information is used to:
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Provide and manage your hire or service requests;
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Communicate with you regarding bookings, inquiries, and support;
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Improve our services, website, and customer experience;
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Comply with legal and regulatory requirements.
If you do not provide necessary personal information, we may not be able to fulfill your requests or provide services.
We also collect non-personal data automatically via website analytics tools, such as IP addresses, browser types, and browsing behavior, to help improve our site performance.
Types of Data Collected
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Personal Information: Name, contact details, company details, payment information, and other identifiers.
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Sensitive Information: Only collected if necessary and with consent, e.g., health or legal data related to service provision.
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Government Identifiers: Such as Tax File Numbers or driver’s license details when required for verification.
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Usage Data: Information on how you use our website, including device information and browsing patterns.
How We Collect and Store Your Data
We collect data:
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Directly from you via our website forms, emails, phone, or in person;
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Indirectly from third-party sources or partners, where applicable;
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Automatically via cookies and tracking technologies on our website.
We store your data securely using industry-standard measures and retain it only as long as necessary to fulfill our business and legal obligations.
Data Protection
We implement reasonable technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.
Data may be stored or processed on servers located in Australia or other countries with appropriate protections.
In the event of a corporate restructure, your data may be transferred with suitable safeguards.
Use and Disclosure of Your Information
We use and may disclose your information to:
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Deliver and manage your hire and transport services;
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Communicate offers and updates with your consent;
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Comply with legal requirements;
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Engage third-party service providers (e.g., IT, payment processors, marketing);
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Authorities and courts when required by law.
We do not sell your personal data.
You may unsubscribe from marketing communications at any time by following the instructions in those communications or contacting us at sales@hammerhire.com.au.
Cookies and Tracking Technologies
We use cookies and similar tools to improve website functionality and analyze traffic.
You can disable cookies via your browser settings but some features may be limited.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect data from minors.
Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Access and Correction
You may request access to or correction of your personal information by contacting us at:
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Email: sales@hammerhire.com.au
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Website: Contact Us
Verification of identity may be required. Fees may apply for some requests.
Changes to This Policy
We may update this Privacy Policy at any time. Changes take effect upon posting on our website. We recommend reviewing this policy regularly.
Significant changes will be communicated via email or website notices.
